GLUTNY

Return Policy

Returns

Our return policy is valid for 15 days. If 15 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received the item. It must also be in the original packaging. To fully process your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also inform you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 48 or 72 hours.

Late or Missing Refunds (if applicable)

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time  before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted normally 3-5 business days. If you've done all of the above and you still have not received your refund yet, please contact us at glutny@gmail.com ATTN: Sales 

Sale Items (if applicable)

Only regular priced items that are not listed below may be refunded.

Final Sale Items

Sale items, Headwear, Underwear, Socks, Swimwear, Gloves, and Collaborative Releases.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glutny@gmail.com ATTN: Sales

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn't marked as a gift when purchased, or the gift giver had order shipped to themselves to give to you later, we will send you a refund to the gift giver and they will find out about your return.


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